Over 12,000 small and medium organisations in 70 countries worldwide use Sage CRM every day to manage critical sales, marketing and customer service activities, helping them to find new customers, close sales faster and build lasting, profitable relationships.
Sage CRM is optimised specifically for small and medium businesses. Easy to use and quick to deploy in the cloud or on-premise, it delivers a rapid return on investment so you see a positive impact on your business straight away. Plus, it can be easily adapted by you to make it fit how you work, saving you time and money, both now and in the future.
Improve Sales Performance with tools that help sales professionals find and retrieve vital information quickly and easily. Sage 200 CRM provides a tool kit to manage the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline. Sage CRM directs your sales effort towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling. Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.
Manage and track every element of your campaign. View activities, objectives, leads generated and lead follow-up. You can drill down to specific activities within a campaign including communications, opportunities, responses, budget, actual cost and list of prospects. This in-depth view of your campaigns allows you to eliminate the guesswork and put your company’s marketing resources to their best use.
Managing Customer Issues
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, emails and documents sent and received. Armed with this customer knowledge they can handle customer queries more efficiently, which in turn enhances and strengthens the customer experience whilst improving job satisfaction.
To take control of your sales and marketing budget and efficiently improve your staff resources, call our CRM Sales consultants on 01759 305030.